Privacy Policy

Custom Freight Systems, Inc. (“we,” “us”) respects your privacy. This Privacy Policy explains what information we collect through our website and how we use it.

We collect information you provide directly — such as your name, company, email, phone number, and shipment or account details — when you request a quote, submit a form, or use a customer login.

We also collect limited technical information automatically, such as your browser type, pages visited, and general location, to operate and improve the Site.

We use your information to provide freight, warehousing, and tracking services; respond to inquiries and quotes; maintain customer accounts; and improve our Site and service. We do not sell your personal information.

The Site may use cookies and standard analytics to understand how visitors use our pages. You can control cookies through your browser settings; some features may not function without them.

We share information only as needed to provide our services (for example, with carriers, warehouse staff, or service providers acting on our behalf) or as required by law. Service providers are expected to protect your information and use it only for the services they perform for us.

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You may request access to, correction of, or deletion of your personal information by contacting us. You may also opt out of marketing emails at any time using the unsubscribe link or by contacting us.

For privacy questions or requests, email cf@customfreight.com or contact either terminal listed on our Contact page.